Terms & Conditions
Please read these terms before using the Izzah Bella website or submitting an order request.
Last updated: 24 October 2026
About our boutique
Izzah Bella offers abayas, hijabs and modest-fashion essentials from our Dubai boutique. Visit us at Shop Number M05, First Floor, LULU Hypermarket, Al Warqa 2, Dubai. Customer-care details are available on Contact Us.
Products and availability
Refer to each product page for its description, fabric, colour, sizes and price. Colours may vary between screens. Our team checks availability and any customisation requirements before accepting your order.
Prices and currency
Product prices and checkout totals use the country and currency selected in the header. UAE / AED is the default. All Nomod payments use AED. For any other selected display currency, the AED payment amount is shown before submission; your card issuer may apply currency conversion charges. Current delivery options, destination availability and charges are shown at checkout and on our Delivery Policy page. Review your item selections, discount and delivery charge before submitting a request. Any change to the quoted price for customisation will be discussed with you before you agree to proceed.
Accounts and acceptable use
Provide accurate contact details and keep your login credentials private. Do not submit unlawful content, impersonate others or interfere with the website. Reviews should describe your own experience and must not include private information or payment-card details.
Order requests and payment
Checkout lets you prepare a customisation or order request for our team through WhatsApp. Your request is saved on the website; you must review and send the prepared message in WhatsApp. Submitting a request does not collect payment or confirm a purchase. Our team will review availability, customisation, final price and delivery arrangements with you. Online card payment is not available through this checkout.
Delivery, returns and cancellations
Read our Delivery Policy and Returns, Refunds & Cancellations Policy. Current delivery charges and estimates are displayed for your emirate at checkout. Delivery timelines begin when the order is confirmed ready for delivery. We do not accept change-of-mind returns, exchanges or refunds. Rights relating to damaged, faulty or incorrect items remain protected. Checkout requires acknowledgement of these terms and the returns policy.
Privacy and customer support
Our Privacy Policy explains how we handle your information. For product questions, order support or a concern about an item, see Contact Us.
Updates and consumer rights
We may update these terms to reflect changes to our products and services. Nothing in these terms limits consumer rights that cannot lawfully be excluded. Contact customer care with any concern about your order.